Made for UK renting
Every tenant answered. Every repair followed through.
Relcona is an AI property manager for letting agents. It answers your tenants on WhatsApp and email, books and chases the repairs, and brings your team only the decisions that need them.
- Shared mailbox
- Spreadsheets
- PDF leases
- Certificates
- System exports
Landlords leave when repairs go quiet.
A slow repair turns into a tenant's complaint, then a landlord's call, then a landlord looking for another agent.
Here's one leak, with Relcona.
Rel, Relcona's AI, handles it in one conversation with the resident. Your team steps in once, to approve the plumber.
- Reported on WhatsApp
- Checked against the lease
- Approved by your team
- Fixed and confirmed
One AI, the whole job.
Rel runs the work that fills a property manager's day, for every home you manage.
Repairs. From report to fixed.
Rel triages the photo, checks who is responsible under the lease, books a contractor within your limits and chases until the resident says it's done.
Complaints. Every deadline kept.
Each complaint runs on your redress scheme's clock, with the next reply drafted before it is due.
Compliance. Every certificate renewed.
Gas, electrical and fire certificates tracked across every home, and the renewal booked before one runs out.
Rent. Reviews and arrears handled.
Rent reviews drafted on the right notice, arrears chased politely, and every step waits for your team's yes.
Reports. Every client, every month.
A branded report for each landlord or client: repairs, spend, certificates and complaints, sent on your schedule.
Ask Rel about a sample block.
Every answer shows the page it came from.
Can I keep a dog in my flat?
Only with the landlord’s written consent. The lease allows one cat or a small caged animal; any other pet, a dog included, needs consent first, and the landlord can’t unreasonably refuse it.
3 messages later
You stay in charge.
Rel follows the rules you set. Anything that matters waits for your team's yes, and emergencies go straight to a person.
Every answer shows its source
Your team approves
Emergencies go to a person
- 0unsafe answersin 149 checked by reviewers
- 60/60emergenciescaught, none played down
- 92/92sourcescited correctly
Works with what you already use
Built for hundreds of buildings.
Every block and every message, handled the same way, so each manager can look after more homes.
We've done this job.
Aamir and his father managed homes for private clients, from repairs and contracts to the post at empty flats, and the owners paid never to hear about any of it.
Good questions.
Only within limits you set. Otherwise a person picks.
At first, nothing leaves without your team's approval.
The resident gets your safety message, and your on-call team is alerted until someone takes it.
No. Rel starts from your exports, documents and a forwarded mailbox.
It is stored in London. AI requests run in the EU and are never used for training.
Let your managers look after more homes.
For letting agents, block managers, build-to-rent, student operators and housebuilders.
Residents get answers, landlords stop having to chase, and every complaint is tracked against its deadline.